My name is Elvia Claudio and I worked at the non-union Hyatt Regency in San Antonio for over 9 years. I am married with 3 children, and I am originally from Mexico. I work hard and take my job very seriously, sometimes skipping lunch to get the job done right. Sometimes though, we’re asked to do the impossible. I specialize in “deep-cleaning” rooms, which means I have to do things like move heavy furniture and climb up high to scrub every inch of the room. As a result of the strain of this work, I have chronic pain in my arm that goes from wrist to my elbow. Sometimes I wake up in the middle of the night in pain, and other times I lose all sensation in my arm. Sometimes I can’t even hold a glass of water.